Privacy Policy
A legal disclaimer
Effective Date: May 25, 2026
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This Privacy Policy describes how Bag n Go Solutions ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website and valet trash pickup services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
Information You Provide Directly
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When you request a quote, sign up for service, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Home or property address (including unit number)
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Billing and payment information
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Any additional details you include in messages or forms
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Information Collected Automatically
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When you visit our website, we may automatically collect certain technical information, including:
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IP address and browser type
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Pages visited and time spent on those pages
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Referring website or search terms used to find us
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Device type and operating system
This information is collected through cookies and similar tracking technologies. You may disable cookies in your browser settings, though some features of our site may not function properly as a result.
2. How We Use Your Information
We use the information we collect to:
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Provide, schedule, and manage your valet trash pickup service
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Process payments and send billing communications
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Respond to your inquiries and customer service requests
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Send service reminders, updates, and important notices
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Improve our website and the quality of our services
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Comply with applicable laws and regulations
We will not use your information for purposes unrelated to the above without your consent.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
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Service Providers: We may share information with trusted third-party vendors (such as payment processors or scheduling software) who assist us in operating our business. These parties are required to keep your information confidential.
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Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
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Business Transfers: If our business is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you before such a transfer occurs.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our service records, and comply with applicable legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Ask us to update or correct inaccurate information.
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Deletion: Request that we delete your personal information, subject to certain legal exceptions.
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Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information in Section 9 below.
7. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
8. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms or review sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
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Bag n Go Solutions
1 Ely Park Blvd
Binghamton, New York
13905
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Email: info@bagngosolutions.com
Phone: 332-250-9395
Website: bagngosolutions.com